CELT Help

Questions and Support

If you have questions or need support, please email celt-help@iastate.edu, describing your questions or issues (with the steps to replicate), and if it is a course-specific issue, include your course title and number. This email will create a ServiceNow ticket and notify our team to follow up with you promptly during our office hours.

ISU Supported Learning Technology News & Updates (docx)

Three people are sitting at a table and discussing something on a laptop. The man in the middle is speaking while gesturing towards the laptop screen, and the woman on the right, who is wearing glasses, is attentively listening and smiling. The third person, on the left, is partially visible and appears to be focused on the conversation. The setting looks casual, possibly a home or a comfortable office space with natural light coming through a window in the background.

Meet with a CELT Staff Member

Once you book an appointment, they are emailed a meeting invitation with a meeting link. At the time of the meeting, go to the Microsoft Outlook calendar meeting invite and select “Join Meeting.”

Schedule an Appointment

24/7 Canvas Support

All 24/7 support options may be found by clicking the ? Help icon (found on the left-hand navigation bar in Canvas) to access the available support.

Start a Chat
Canvas Instructor Guides
Canvas Student Guides